FAQs
About the products
What is the warranty on BX3 Light LED luminaires?
What is the warranty on BX3 Light LED luminaires?
All our products are manufactured to the highest standards of quality and reliability. For this reason, BX3 Light LED luminaires have a guarantee of between 5 and 10 years, depending on the model and range of the product. This warranty covers any manufacturing defect or premature failure of the equipment under normal conditions of use.
How can I consult the technical information of the products?
How can I consult the technical information of the products?
Detailed technical information for each product (power, lumens, color temperature, opening angles, energy efficiency, etc.) is available on the technical sheet of each item on our official website: www.bx3light.com. You just have to search for the product you are interested in to see all the data.
Are LDT, photometric curves and manual files available?
Are LDT, photometric curves and manual files available?
Yes, all this technical documentation is available for direct download on the sheet of each product within our website. This includes LDT files for Dialux simulations, photometric curves, installation manuals and complete technical sheets, useful for both designers and installers.
Purchase and availability
Where can BX3 Light products be purchased?
Where can BX3 Light products be purchased?
BX3 Light works with a network of official distributors. If you are interested in purchasing our products, simply contact us and we will tell you the nearest dealer or the most appropriate according to your needs.
Are there discounts for professionals or bulk purchases?
Are there discounts for professionals or bulk purchases?
Yes. We have special rates and very competitive prices for professionals in the sector, installers, architecture and engineering studios and companies that make wholesale purchases. If you want to receive a personalized proposal, do not hesitate to contact us.
Can I request a sample before making a large purchase?
Can I request a sample before making a large purchase?
If possible. To study your case and evaluate the possibility of sending a sample, you need to contact our commercial team, who will inform you of the conditions and availability.
Shipping and returns
What is the delivery time of the products?
What is the delivery time of the products?
Our commitment is to offer an agile and efficient service. Therefore, the Standard delivery time is 24 hours for products in stock, as long as the order is placed during business hours. For special orders or products without immediate stock, our team will inform you of the estimated time.
Technical advice
Do you offer technical advice for lighting projects?
Do you offer technical advice for lighting projects?
Yes, at BX3 Light we offer a complete installation service. technical advice and preparation of lighting projects for professionals. Whether it is a residential, commercial, industrial or urban project, our technical team can help you select the best LED solutions, perform lighting calculations, and deliver complete documentation (technical reports, plans, Dialux simulations, etc.).
